Care Kit
FAQ
Here are some of the most frequently asked questions from our backers during our campaigns.
How often do I need to change the filter?
We recommend changing the filter every 3-4 weeks to ensure optimal performance and maintain the highest quality of water for your pets. Additionally, the filter life indicator on the Elfin Fountain will turn solid orange to remind you when it's time to change the filter.
What is the Care Kit? Is it necessary?
No, it is not a necessity for regular maintenance. The Care Kit is an optional choice for pet parents wanting the best results. For routine care, simply rinse the water conduit and the impeller during each fountain cleaning.
Why do you call Elfin Fountain a pumpless fountain?
‘Pumpless’ in the context of our fountain refers to the elimination of a conventional submerged pump, which is a common source of noise and maintenance hassle in traditional pet fountains. Instead, we use a magnetically driven impeller. This innovative design simplifies cleaning, reduces noise, and enhances the safety of the water your pets drink. By rethinking the way water is circulated, we've managed to keep the benefits of a pump—like water movement and filtration—without the usual complications.
Customer Reviews
These filters are good enough to keep the fountain clean despite our dog, who gets all manner of stick/seed/leaf into the water.
Excellent product.
Nice design, easy to clean, kitten approved!
Love the new update to the packaging of these filters. My bun absolutely adored her fountain, I just wish she had been able to enjoy it for even longer.
I've experienced a handful of different filters for cat water fountains and I personally love these the most, they seem to outperform any others I've used in the past.
10/10 customer for life 😺 thanks!
Reviews in Other Languages
ついつい忘れがちなフィルター交換を本体が教えてくれるので、交換忘れが無い。
しかも、フィルター自体も薄くて軽いので嵩張らない。
今まで色んな給水機使用して来ましたが、このタイプが1番使い易くて便利です。
とても手入れもしやすく使いやすいです。
愛猫たちもしっかり水分をとっています
以前問い合わせをした時も素早い対応ですぐに解決しました
今後も使っていきたいと思います。
我が家の給水器は、他社の噴水式の給水器。モーターが故障し、フィルターも購入時期と重なり、もう１台であってもいいな。と思っていた時に、教えていただいた給水器(*^_^*)
一緒に、フィルターも購入しました。
給水器は、半透明なので、水の量がわかるのと、モーターの故障の心配がほぼない構造。鼻ぺちゃの猫ちゃんも飲みやすく、噴水好きな子も、そうじゃない子もいい感じで飲めます。
充電式でも使えるから、場所を選ばないのもいいですよ(^^♪
フィルターも小さいサイズだけど、ろ過機能も問題ないので、安心です。