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Here are some of the most frequently asked questions from our backers during our campaigns.
How often do I need to change the filter?
We recommend changing the filter every 3-4 weeks to ensure optimal performance and maintain the highest quality of water for your pets. Additionally, the filter life indicator on the Elfin Fountain will turn solid orange to remind you when it's time to change the filter.
What is the Care Kit? Is it necessary?
No, it is not a necessity for regular maintenance. The Care Kit is an optional choice for pet parents wanting the best results. For routine care, simply rinse the water conduit and the impeller during each fountain cleaning.
Why do you call Elfin Fountain a pumpless fountain?
‘Pumpless’ in the context of our fountain refers to the elimination of a conventional submerged pump, which is a common source of noise and maintenance hassle in traditional pet fountains. Instead, we use a magnetically driven impeller. This innovative design simplifies cleaning, reduces noise, and enhances the safety of the water your pets drink. By rethinking the way water is circulated, we've managed to keep the benefits of a pump—like water movement and filtration—without the usual complications.
These filters are good enough to keep the fountain clean despite our dog, who gets all manner of stick/seed/leaf into the water.
I
Ines
Excellent product.
D
Dorothy W.
My kitten loves drinking from the fountain and I love that it’s easy to clean!
Nice design, easy to clean, kitten approved!
M
Miriam D.
8-Pack
Great packaging update
Love the new update to the packaging of these filters. My bun absolutely adored her fountain, I just wish she had been able to enjoy it for even longer.
Joshua S.
Best filters 👏
I've experienced a handful of different filters for cat water fountains and I personally love these the most, they seem to outperform any others I've used in the past.
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