Elfin Fountain

We recommend changing the filter every 3-4 weeks to ensure optimal performance and maintain the highest quality of water for your pets. Additionally, the filter life indicator on the Elfin Fountain will turn solid orange to remind you when it's time to change the filter.

We recommend cleaning the Elfin Fountain once a week. However, cleaning the Elfin Fountain is not like a chore. All you need to do is take the water tank away from the base, disassemble the parts (the water tray, the tank, the conduit, and the impeller), and rinse and scrub them to clean. It's as easy as a breath, and there's no pump to worry about!

Elfin Fountain is primarily designed for cats, with a water capacity of 2L (0.52 gallons). If you need to use it for a dog, it may be more suitable for small or medium breeds due to its size.

Yes, you can. We provide both options: wired and wireless usage for the Elfin Fountain. For its wired use, we also feature a downward-facing charging port design to prevent any possibility of electricity leakage.

No, we do not recommend washing the entire Elfin Fountain in the dishwasher. However, the water tray is made of stainless steel and is dishwasher safe. For the other parts, please disassemble them and wash by hand to ensure they remain in good condition.

Elfin Fountain has two dispensing modes: Intelligent Mode and Timer Mode. Intelligent Mode is designed to attract pets to drink more when they pass by or have not drunk for a while. Timer Mode dispenses water at set intervals to meet regular hydration needs.

No, it is not a necessity for regular maintenance. The Care Kit is an optional choice for pet parents wanting the best results. For routine care, simply rinse the water conduit and the impeller during each fountain cleaning.

‘Pumpless’ in the context of our fountain refers to the elimination of a conventional submerged pump, which is a common source of noise and maintenance hassle in traditional pet fountains. Instead, we use a magnetically driven impeller. This innovative design simplifies cleaning, reduces noise, and enhances the safety of the water your pets drink. By rethinking the way water is circulated, we've managed to keep the benefits of a pump—like water movement and filtration—without the usual complications.